Shipping Policy

1. Order Processing

• Processing Time: All orders are processed and dispatched within 2-3 business days from the date of payment confirmation.

• Customer Notifications: Once the shipment is booked, customers will receive tracking details via email, WhatsApp, or SMS.

2. Shipping within India

• Delivery Time: Orders are usually delivered within 5-8 business days after dispatch. Delivery timelines may vary due to unforeseen circumstances like weather conditions or courier delays.

• Courier Services: We partner with trusted courier services such as Xpressbees, Blue Dart, Delhivery, and DTDC to ensure the safe delivery of your orders.

• Shipping Charges:

o Free Shipping: Available for orders above ₹2999.

o Standard Shipping: For orders below ₹2999, a shipping fee of ₹150 will apply.

3. International Shipping

• Dispatch Time: International orders are processed within 3-4 business days from payment confirmation.

• Delivery Time: Delivery typically takes 7-10 business days, depending on the destination country and customs clearance.

• Shipping Charges:

o Starting cost for international shipping is ₹2000 for packages up to 0.5 kg. Additional charges apply for heavier packages.

o Shipping is done on a Delivery Duty Unpaid (DDU) basis. This means customers are responsible for any customs duties, taxes, or additional fees incurred upon delivery.

4. Important Notes

• Accurate Information: Customers must provide correct shipping details to avoid delivery delays or returns.

• Unsuccessful Deliveries: If a shipment is returned due to incorrect address details or unpaid customs duties, the original shipping charges will not be refunded.

• Support: For any inquiries regarding shipping or order status, customers can reach out to our support team via email or WhatsApp.